When you register and use our services on fb77app, we collect certain necessary information. This data is used to manage your account, ensure security, and improve our services. A detailed breakdown of what we collect is provided below:
| Data Type | Example | Why It's Needed |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Login & Notifications |
| Financial Information | Mobile Pay/Nagad number, transaction history | Payment Processing & Fraud Prevention |
| Technical Information | IP address, device information, browser | Security & Fraud Detection |
| Gaming Data | Betting history, game preferences, session duration | Service Improvement & Responsible Gaming |
Fb77app collects your information through several methods. Each method is fully transparent and based on your consent. The main data collection methods are described below:
- Directly Provided: You provide information directly when you register, make a deposit, or contact support on fb77app.
- Automatic Collection: When you use the fb77app website or app, technical information is collected through cookies and log files.
- Via Third Parties: Transaction confirmation data may be received from payment providers (Mobile Pay, Nagad), and identity information may be collected from KYC verification services.
- Device Information: When you use the fb77app mobile app, your device model, operating system, and network information are collected.
- Communication Records: Records of conversations with support via live chat, email, or phone are maintained.
Fb77app uses your data only for specific, legitimate purposes. We never use it beyond what is necessary. Your data is used for the following:
- Account Management: For registration verification, login security, and profile management.
- Payment Processing: To process deposits and withdrawals securely and to maintain records of financial transactions.
- Customer Support: To resolve your complaints, questions, and issues quickly.
- Security & Fraud Prevention: To detect unauthorized account access and fraudulent activity.
- Service Improvement: To analyze user experience and further improve the fb77app platform.
- Legal Obligations: To fulfill legitimate requests from government or regulatory authorities.
- Promotional Communications: To send you bonus offers and promotional updates with your consent.
- Responsible Gaming: To detect excessive gaming patterns and provide the necessary support.
Fb77app never sells your data to third-party advertisers and does not share it with others for marketing purposes without your consent.
Fb77app follows the highest industry standards to protect your personal data. Our security infrastructure provides protection at the following levels:
- SSL/TLS Encryption: All data transmitted through the fb77app website and app is secured with 256-bit SSL encryption.
- Data Encryption: Sensitive data stored on our servers is secured with AES-256 encryption.
- Firewall & DDoS Protection: Our servers are protected by industry-grade firewalls and DDoS mitigation systems.
- Regular Security Audits: Third-party cybersecurity experts regularly audit fb77app's security.
- Restricted Access: Only authorized personnel can access relevant data, and all access is logged.
- Two-Factor Authentication (2FA): 2FA is available to add an extra layer of security to your account.
Fb77app treats the privacy of your data with the utmost importance. We never sell your information. However, limited data may be shared in specific circumstances:
- Payment Providers: Only the information required to process transactions is shared with Mobile Pay, Nagad, Rocket, and Upay.
- KYC Partner: Your data may be shared with a licensed KYC service provider for identity verification purposes.
- Law Enforcement: fb77app is legally required to provide information in response to valid court orders or government investigations.
- Technology Service Providers: Cloud hosting and analytics partners process limited data under strict confidentiality agreements.
- Business Changes: In the event of a merger or acquisition, data may be transferred — users will be notified in advance.
Every third-party partner is contractually bound to uphold fb77app's privacy standards. Your data is never shared with third parties for advertising or marketing purposes.
Fb77app uses cookies on its website and app to enhance your experience. Cookies are small text files stored in your browser or device. The types of cookies we use:
- Essential Cookies: Essential for maintaining login sessions and security. These cannot be disabled.
- Functional Cookies: Used to remember your language preference, theme, and other settings.
- Analytics Cookies: Used to analyze user behavior and improve our services. This data is anonymized.
- Security Cookies: Used to detect fraud and unauthorized access.
You can disable non-essential cookies through your browser settings. However, disabling essential cookies may prevent fb77app from functioning properly. For more information about cookies, contact us at support@fb77app.biz.
Every fb77app user has specific rights over their own data. We respect these rights and are committed to helping you exercise them:
Fb77app strictly does not provide services to anyone under the age of 18. We do not knowingly collect or process personal data from minors.
- Age is verified at registration by confirming the date of birth.
- Age is re-verified during the KYC process using a national identity document.
- If a minor's account is identified, it is immediately suspended and all associated data is deleted.
- If a parent or guardian suspects their child is using fb77app, please contact us immediately at support@fb77app.biz.
Fb77app does not retain your data longer than necessary. The retention periods are as follows:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Duration of active account + 5 years | Legal Obligations |
| Financial Transaction Records | 7 Years | To comply with financial regulations |
| KYC Documents | 5 years after account closure | As required by regulatory authorities |
| Gaming History | 3 Years | Dispute Resolution & Responsible Gaming |
| Support Contact | 2 years | Service Quality Improvement |
| Marketing Preferences | Until Consent Is Withdrawn | Based on Your Preferences |
After the applicable retention period, fb77app securely deletes or anonymizes your data. You may also request early deletion before the period expires.
Fb77app may update this Privacy Policy from time to time. When significant changes are made, we will notify you through the following channels:
- SMS notifications to your registered mobile number.
- Pop-up notifications upon logging in to fb77app.
- Email notification to your registered address (where applicable).
Continued use of fb77app after any changes means you accept the updated Privacy Policy. The date of the latest update is always shown at the top of this page. We recommend reviewing this policy regularly.
For any questions, complaints, or requests regarding this Privacy Policy, please contact our dedicated privacy team:
- Email: support@fb77app.biz
- Response Time: Within 24 hours on business days.
- Live Chat: Available 24/7 on the fb77app platform.
Fb77app takes all privacy concerns seriously. We are committed to addressing every request promptly and appropriately.